Responsible Hosting
Guidelines for providing a great guest experience
Being a great host means creating a safe, welcoming environment for your guests. These guidelines help ensure positive experiences for everyone on the platform.
Accuracy
Your listing should accurately represent your space. Photos should be current and unedited. Descriptions should clearly state what guests can expect, including any limitations or house rules.
Safety
Ensure your space meets basic safety standards. This includes working smoke detectors (for enclosed spaces), clear emergency exits, adequate lighting, and a clean environment. Remove or secure any hazards before each booking.
Communication
Respond to booking requests and messages promptly. Set clear expectations about check-in procedures, parking, and access. Be available during bookings in case guests need assistance.
Respect
Treat all guests equally regardless of background. Discrimination of any kind is not tolerated on Fiilar. If you have specific house rules, state them clearly in your listing so guests can make informed decisions.
Local Regulations
Ensure your hosting activities comply with local laws and regulations. This may include business permits, noise ordinances, and building codes. As a host, you are responsible for understanding and following the rules that apply to your space.